Frequently Asked Questions
Everything you need to know about Listra.ai.
What happens if we hit our cap?
Keep processing; we simply add the per-invoice fee listed above. No surprises.
Do you limit users or entities?
Never. Pricing is tied only to invoice volume so finance can collaborate freely.
Annual pre-pay discount?
Yes, 10% off any plan when you pay up front.
Can we switch plans later?
One click, prorated instantly; you'll get upgrade prompts once you near 80% of your allowance.
Is onboarding really one week?
Our team connects your ERP, imports vendors & COA and you're processing live invoices inside seven days.
Do we lose control if AI takes decisions?
No. You set tolerance thresholds; anything above them pauses for guided review.
Will it work with my ERP?
Yes. Listra has native connectors for NetSuite, QuickBooks Online, and Xero today; Sage Intacct next.
What about non-PO invoices?
Listra auto-categorises and routes them just like PO invoices.
How fast can we be live?
Most design-partner customers were processing real invoices in under one week.
How long does implementation take?
Most teams are live within 2 weeks. We handle the setup — you just connect your accounting system and start forwarding invoices.
Does Listra work with my accounting software?
Yes. We integrate natively with QuickBooks, Xero, NetSuite, and Sage. More integrations are added regularly.
What happens when the AI can't process an invoice?
Exceptions are flagged with clear explanations and recommended actions. Your team reviews and resolves them in the Listra dashboard — typically in under a minute.